ALT Linen for Homes is ending soon!

We have decided to terminate ALT Linen's consumer replacement program due to some uniquely challenging business conditions. We make our linens in small family-owned mills in South India who have been severely impacted by the COVID-19 pandemic. The loss of trained employees and the continually changing restrictions on workplace occupancy has it made it difficult to keep these mills open. Additionally, we have been unable to source and transport sustainable cotton domestically within India due to restrictions in inter-state transport.

Finally, with a severe global shortage of shipping containers and ships, we have not been able to get produced linens delivered to us.

Since we have no visibility on when the situation is likely to improve, we have no choice but to make this tough decision.

Existing customers are eligible for one double free replacement

Please select the appropriate option below for instructions. The last day to request free replacements is October 01, 2021.

We are offering you two free replacements, with shipping fees waived. For instance if you purchased 12 towels, we'll send you 24 new ones. We cover the cost of the product and shipping. Simply login to your account and confirm your address to get your free replacements. Please allow 2-4 weeks for delivery.

Step 1

Each box of ALT Linens includes a card with a unique code and instructions to register your linens. If you've already registered your linens, skip this step and proceed to step 2. If not, follow the instructions to first register your purchase.

Step 2

We are offering you two free replacements, with shipping fees waived. For instance if you purchased 12 towels, we'll send you 24 new ones. We cover the cost of the product and shipping. Simply login to your account and confirm your address to get your free replacements. Please allow 2-4 weeks for delivery.

Step 1

Each box of ALT Linens include a card with a unique code and instructions to register your linens. If you've already registered your linens, skip this step and proceed to step 2. If not, follow the instructions to first register your purchase.

Step 2

We are offering you two free replacements, with shipping fees waived. For instance if you have 12 towels, we'll send you 24 new ones. We cover the cost of the product and shipping. Simply login to your account and confirm your address to get your free replacements. Please allow 2-4 weeks for delivery.

Step 1

Each set of ALT Linens include a card with a unique code and instructions to register your linens. If you've already registered your linens, skip this step and proceed to step 2. If not, follow the instructions to first register your purchase.

Step 2

We are offering you two free replacements, with shipping fees waived. For instance if you have 2 towels, we'll send you 4 new ones. `We cover the cost of the product and shipping. Simply login to your account and confirm your address to get your free replacements. Please allow 2-4 weeks for delivery.

Wholesale Customers

If you purchased ALT Linen wholesale on Faire or directly from us before May 1, 2021, we are asking that you remove all ALT Linen products from your shelves/website with immediate effect. You are eligible for a refund if you purchased them after May 1, 2021. Please email us here with the following:

1 - Details of the boxes you've had to discard (number and item description - example 3 boxes of 6-pk kitchen towels).
2 - Your mailing address and the name you would like to see on the check. Please allow 2-3 weeks processing time.

Restaurant & Hotel customers

ALT Linen is continuing to serve commercial customers (restaurants and hotels) in our service area. This decision does not impact our commercial linen rental service. If you are an existing commercial customer, and have any questions about this, please email us here.