ALT Linen for Homes has ended!
We have decided to terminate ALT Linen's consumer replacement program due to some uniquely challenging business conditions. We make our linens in small family-owned mills in South India who have been severely impacted by the COVID-19 pandemic. The loss of trained employees and the continually changing restrictions on workplace occupancy has it made it difficult to keep these mills open. Additionally, we have been unable to source and transport sustainable cotton domestically within India due to restrictions in inter-state transport.
Finally, with a severe global shortage of shipping containers and ships, we have not been able to get produced linens delivered to us.
Since we have no visibility on when the situation is likely to improve, we have no choice but to make this tough decision.
If you bought my linens online here, at a retail store or another website or through a subscription box, we are no longer offering free replacements. The last day to get your free 2 replacements was October 30. We thank you for your understanding.
Restaurant & Hotel customers
ALT Linen is continuing to serve commercial customers (restaurants and hotels) in our service area. This decision does not impact our commercial linen rental service. If you are an existing commercial customer, and have any questions about this, please email us here.
If you purchased ALT Linen wholesale on Faire or directly from us before May 1, 2021, we are asking that you remove all ALT Linen products from your shelves/website with immediate effect. You are eligible for a refund if you purchased them after May 1, 2021. Please email us here with the following:
1 - Details of the boxes you've had to discard (number and item description - example 3 boxes of 6-pk kitchen towels).
2 - Your mailing address and the name you would like to see on the check. Please allow 2-3 weeks processing time.